A PERSONALIZED GIFT
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About Us


Welcome to APersonalizedGift.com!

This website was created to provide you, our valued customer, with a fun and easy way to design beautiful personalized gifts in just a couple of minutes!

Our Purpose:
To meet the vast demand for high quality, low cost personalized gifts. In doing so, our ultimate intention is to touch everyone with our positive and inspirational words that will be displayed in homes and businesses throughout the world.

Our Commitment:
To exceed our customers’ expectations whenever possible by providing them with our unique line of thoughtful personalized gifts for every possible occasion.

Privacy, Security & Returns Policy Statement

For each visitor to our Web page, our Web server automatically recognizes the consumer`s domain and e-mail address (where possible).

Privacy:
The information we collect is used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor and is never shared with other organizations.

You will not receive e-mail from us unless requested by you or for communication regarding registration or orders that you placed on our website. You can discontinue further e-mail contact by sending us a request to our email address.
Individuals who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line or with information that was specifically requested. If you do not wish to receive such telephone calls, please let us know by e-mail or writing to the above address.
We do not sell, rent, share, or transfer your personal information to third parties. We consider the information you give us confidential, and will never be sold or given to any individual or company or organization. Upon request we provide site visitors with access to their own information such as transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them.

Legal Disclaimer:
We may disclose personal information only if required to do so by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or to comply with a legal process served on our Web site.

Security:
When you submit sensitive information (such as a credit card number), that information is encrypted and is protected with the best encryption software in the industry (Secure Socket Layer). While on a secure page that requires sensitive information, the lock icon on the bottom of your web browser becomes locked, as opposed to un-locked, or open, when you are just `surfing`.

Shipping Policy:
Most orders are shipped within two business days of placing your order via the USPS, First-Class or Priority-Mail. Faster shipping services may be available upon request.

Returns Policy:
We will accept the return of defective or damaged items for replacement or refund. Notification of claim must be made within 3 days of receipt of shipment.

Claim Procedure:
Contact us with the following information within 3 days of receipt of shipment: Your name, order date, date received, item description and a brief description of the damage. (i.e. crushed in shipment). We may request the return of the original package. Retain the damaged item(s) and original packaging for a minimum of two weeks after filing the claim to permit inspection and or pick-up the package by the shipper.

If you have any questions about our policies or the practices of this website, you can contact us by mail at the address below.

Mail to: Personal Touch Products, Inc. La Verne, CA 91750
Phone: 909.596.1166
support @personaltouchproducts.com
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